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1. You must use EMS or registered mail to send back the defective products. (There won't be customs problems and no need to pay tax.)
We will have problems if you send the package with TNT, FEDEX, DHL or UPS. If the package is detained by customs, or any tax occures, we can not take responsibility.
2. You must write the problem of the defective product clearly together with your email address. Please remember the IMEII number of your phone.
So that we can solve the problem as soon as possible. Otherwise, we can only wait until you contact us beofore dealing with it.
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